Our offices will be closed on Monday, May 30th, in observance of Memorial Day. Please note that this may result in higher than average call volume following the holiday.

After surgery or hospitalization, patients should focus on recovery, not finances.

Contact Us

If you are a patient participating in the WE CARE™ Patient Payment Program, our compassionate and understanding Customer Care representatives are available to answer your questions and provide you with the support you need.

We are not a credit card company or a collection agency. Medfinancial understands what patients are going through when they need to fund medical necessities and emergencies.

Hours of Operation

Our hours of operation are Monday through Thursday, 8:00 a.m. to 8:30 p.m. EST, and 8:00 a.m. to 6:00 p.m. EST on Friday.

Mail Payments

Medfinancial Services
DEPT # 888183
1 First Tennessee Bank
Knoxville, TN 37995-8183

Mail Documents

Medfinancial Services
P.O. Box 32489
Knoxville, TN 37930-2489

Call or Fax Us


Fax: 865-692-6368

Email Us

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